The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Dining
“The restaurant offered a good selection of meals, and the happy hour made it even better!” view full review
Refreshing Pool
“The pool area was beautifully maintained and the snack bar provided quick access to tasty treats while lounging.” view full review
Excellent Gym
“The gym had a great selection of equipment, and I appreciated the convenient access throughout my stay.” view full review
Comfortable Accommodations
“Our upgraded room was impressively spacious with a comfortable ambiance that made it a pleasure to return to after a day of exploring.” view full review
General
No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Dryer
Cookware/ Kitchen utensils
Services
Paid airport shuttle
Room service
Housekeeping
Dry cleaning
Shops/Commercial services
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Seasonal outdoor pool
Indoor swimming pool
Sun loungers
Casino
Spa & wellness centre
Jacuzzi
Shallow end
Room features
Paid Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Washing machine
Free toiletries
Sink
Self-catering
Electric kettle
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
1310 Water Street,
Kelowna,
Canada,
V1Y 9P3,
British Columbia
Map view
1310 Water Street,
Kelowna,
Canada,
V1Y 9P3,
British Columbia
City landmarks
South of the city center at the corner of Benvoulin and Casorso rd
Father Pandosy Mission
930 m
Kelowna
Lake Okanagan
850 m
Garden
Kasugai Gardens
690 m
Park
Knox Mountain Park
2.4
km
Event hall
Kelowna City Park
1.1
km
Store
Funktional
620 m
Park
City Park
1.2
km
Store
Safeway Downtown Kelowna
830 m
1600 Abbott St
City Park Water Park
890 m
1603 Pandosy St
Karmyc Bazaar
710 m
402-1979 Old Okanagan Hwy.
Urban Distilleries + Winery
1.3
km
1600 Abbott St
Splash BC Water Parks
870 m
Beach
Hot Sands Beach
1.3
km
Nearby
Park
Waterfront Park
310 m
Gallery
Kelowna Art Gallery
160 m
Casino
Playtime Casino
110 m
Museum
Okanagan Wine and Orchard Museum
210 m
Park
Stuart Park
580 m
Gallery
Hambleton Galleries
230 m
Museum
Okanagan Heritage Museum
470 m
115-1295 Cannery Lane
Turtle Island Gallery
260 m
Queensway and Water Street 7362 douglas circle La Palma Ca
Kasugai Japanese Garden
510 m
1424 Ellis St
Okanagan Military Museum
390 m
Harbour
Downtown Marina Kelowna
490 m
Theatre
Kelowna Community Theatre
250 m
267 Bernard Ave
Okanagan Spirits Craft Distillery
580 m
Museum
The Laurel Packinghouse
200 m
1353 Ellis Street
The Old Woodshed
320 m
1379 Ellis St
Kelowna Actors Studio
340 m
1480 Mill St
Kerry Park
690 m
Restaurants
OAK + CRU Social Kitchen & Wine Bar
70 m
1310 Water Street Delta Grand Okanagan Resort
Giobean Espresso
360 m
1320 Water St
The Grove Bistro and Lounge
110 m
1300 Water St In the Lake City Casino at the Delta Grand Hotel
Match Eatery & Public House
110 m
1300 Water St
Tree Brewing Beer Institute
170 m
1346 Water St
Kelowna Yacht Club
300 m
1-1370 Water St
Nagano Sushi Restaurant
280 m
1298 Ellis St
BNA Brewing Co. & Eatery
380 m
Kelowna BC 1250 Ellis St
Sprout Bread
370 m
125 - 1295 Cannery Ln
Bliss Bakery and Bistro
350 m
109-1289 Ellis St At the corner of Ellis & Cawston in the Kelowna Arts District
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
7.0/10
Very good
Rooms
7.0
Location
7.5
Service
8.3
Dining
7.3
Guest reviews
7.0/10
based on 4 reviews
8.3
8.3/10 based on 476 reviews
Matthew
United States,
March
2024
7.0/10
My stay at the hotel had its ups and downs. The rooms were beautiful and the staff incredibly friendly, but the noise from the bar and the paint fumes were definite drawbacks. Unfortunately, there was no hot water, and the elevator was out of service, making it quite a challenging experience overall.
Rooms
7.0
The rooms were beautiful, and all the staff were amazing and friendly.
Service
8.0
The staff were very friendly and helpful with directions around town. They even helped me during a crisis I had with my own computer audio.
Location
6.0
The hotel is in the wine capital of Canada and right on Lake Esplanade, providing a picturesque setting. However, the small room size and loud music were a downside.
Dining
7.0
I had breakfast in the restaurant which had an amazing view and delicious offerings, particularly the oatmeal. Unfortunately, the dining options were a bit limited and expensive.
Facilities
7.0
The facilities were good, although there were some issues like loud music and the cleanliness of public computer keyboard and mouse.
George
United Kingdom,
November
2023
8.2/10
The hotel had a lovely location right on the lake, with a view and within walking distance of downtown. The service was exceptional, from the restaurant and lounge to housekeeping. The dining experience was pricey but offered a beautiful setting, especially on hot days. However, the rooms were not up to our expectations for a king room.
Rooms
5.0
The king room did not meet our expectations, especially considering the price.
Service
10.0
The service was phenomenal, from the restaurant to housekeeping, going above and beyond to ensure a smooth stay.
Location
9.0
The location was amazing right on the lake and close to downtown.
Dining
8.0
The dining experience was expensive but offered a stunning view and delicious dishes.
Facilities
9.0
The hotel offered great amenities and services.
Tommy
United Kingdom,
October
2023
8.6/10
I had a mix of experiences at this hotel. The rooms were fairly small compared to the price paid at $429 per night, but they were clean and comfortable, offering a nice view of the harbor and pool. However, the lack of soundproofing made it a bit noisy in the mornings with sounds from the hallway. The service, although exemplary, was sometimes delayed and lacked in-depth knowledge of the products served. On the positive side, the location was top-notch, situated right by the lake and within walking distance to various amenities. The dining experience exceeded my expectations, especially with the divine eggs benedict and cool atmosphere in the restaurant.
Rooms
8.0
The rooms were clean and comfortable, offering a view of the harbor and pool.
Service
8.0
The service was excellent overall, but occasionally delayed and lacked complete knowledge of the products.
Location
9.0
The hotel's location is one of the best in Kelowna, offering easy access to coffee shops, restaurants, and the waterfront.
Dining
9.0
The dining experience exceeded my expectations, especially with the divine eggs benedict and cool ambiance in the restaurant.
Facilities
9.0
The hotel has great facilities to enjoy during your stay.
Joseph
United Kingdom,
August
2023
6.4/10
The hotel offers spacious and clean rooms, though a table for games or dining would have been a nice addition. The service was efficient with quick check-in and check-out procedures. The location was beautiful, though marred by poor service at the front end. The dining experience was limited and overpriced. Overall, a comfortable stay with some room for improvement.
Rooms
8.0
The rooms were spacious, clean, and comfortable with ample space to relax.
Service
7.0
The check-in and check-out process was quick and efficient, though waiting to be seated with no acknowledgment was disappointing.
Location
6.0
The location was beautiful with some setbacks caused by poor service at the front end.
Dining
5.0
The dining options were limited and overpriced considering the offerings.
Facilities
6.0
The facilities were average with no standout features.